FAQ

Q: What exactly is the SoltraTech™ Wireless Headband?

A: It's a 2-in-1 wireless Bluetooth headband with built-in ultra-thin speakers, perfect for sleep, workouts, travel, and relaxation.

Q: Is it comfortable to sleep in?

A: Yes! Our headband is made of breathable, stretchable, and soft fabric, designed for side sleepers. The speakers are ultra-thin and won’t dig into your ears.

Q: Can I wash the headband?

A: Yes! Simply remove the Bluetooth module and speakers from the inner pocket and wash the fabric by hand or on a gentle cycle.

Q: What devices is it compatible with?

A: It works with any Bluetooth-enabled device, including iPhones, Android phones, tablets, laptops, and smart TVs.

Q: How long does the battery last?

A: You get up to 10 hours of playtime on a full charge—perfect for overnight use.

Q: How do I charge the headband?

A: Use the included USB charging cable. A full charge takes about 1.5–2 hours.

Q: How do I connect it via Bluetooth?

A: Just press and hold the play button for 3 seconds until the light flashes. Then connect to “BT-Headband” in your Bluetooth settings.

Q: Where do you ship from?

A: We ship from our international warehouse partners. Delivery times vary based on your location.

Q: How long does shipping take?

A: Most orders arrive within 7–15 business days. Tracking information will be provided once your order is shipped.

Q: Do you offer free shipping?

A: Yes! We offer free worldwide shipping on all orders.

Q: What is your return policy?

A: You have 30 days from delivery to request a return. Please contact us at techsoltra@gmail.com for assistance.

Q: My product arrived damaged—what should I do?

A: We're so sorry! Contact our support team immediately at techsoltra@gmail.com with a photo, and we’ll make it right.

Q: How can I reach customer support?

A: Email us at techsoltra@gmail.com or use the contact form on our Contact page. We usually reply within 24 hours.

Q: Can I gift this to someone?

A: Absolutely! The SoltraTech Headband makes a perfect gift for sleepers, travelers, students, and fitness lovers.